Welcome to the Logistik Technologies wiki. This documents all of the features of the Logistik Courier software package.

To get started, click on any of the quick links in the Navigation bar to the left. If you have a specific topic you are needing assistance with, you can use the search bar. If you are unable to find what you are looking for, please visit our FAQ.

Thank you for choosing Logistik Technologies as your courier software solution!

Using the Logistik Courier Driver App

This page will serve as a comprehensive intro to the Logistik Courier Driver app. Logistik Courier has driver apps for both iPhone and Android, as well as a web based experience for devices running Windows Phone. Our driver apps were designed with the driver in mind.

Downloading the App

iPhone

To download the driver app on a device using iOS:

  1. Open the App Store.
  2. Search for “Logistik Courier Driver App” or click Here
  3. Tap on “Get” to install the app
  4. You will be prompted to allow the app to send you notifications, and to share your location, select “Yes” or “Always” for these prompts
  5. From your homescreen, tap on the LK to launch the app

Android

To download the driver app on a device using Android:

  1. Open the Google Play Store
  2. Search for “Logistik Courier Driver App” or click Here
  3. Tap on “Install” to install the app
  4. Depending on your phone, a shortcut may be automatically added to your desktop. If there isn't a shortcut added, open your launcher and tap on the “LK” to launch the app
  5. When you load the app for the first time, you'll be prompted to allow the Logistik app to access your Location and provide you with notifications, select yes to these

Logging In

The first time you launch the Logistik Courier Driver App, you will need to log into the app using the credentials your employer provides you. If you don't have your login credentials, please contact your dispatch office.

  • Fill out the “Company URL” field
  • Enter your username (This defaults to your email, however your employer may choose to use a different username for you)
  • Enter your password
  • (Optional) Check the box to remember me. By default, this will be selected. If you tell Logistik to remember you, you will remain logged in for 30 days
  • Tap on “Login” to finish logging in

Upon logging in for the first time, you'll be presented with the “Current Orders” screen. At the top left of your screen is the “Navigate” button. By tapping on this button, a side-bar will pull out with various navigation options, including:

Current Orders

The Current Orders screen will display a list of any orders that are currently dispatched to you. You can select any of these orders by tapping on them, which will bring up the order details.

Recent Orders

The Recent Orders screen will display a list of orders that you have recently completed. The number of orders may vary based on your company

View Account in Browser

By tapping on the “View in Browser” link, the app will attempt to load your account page in your default web browser. This can be useful if you need to change your password.

Logout

Tapping “Logout” will bring you back to the login page for the driver app. This primarily would be used if you are driving for multiple companies that use the Logistik Courier dispatching software. If you tap “logout”, you'll be required to enter your login credentials again in order to use the app.

Quit

Tapping “Quit” will shut down the Logistik Courier Driver app, preventing the app from sending your location as well as sending you notifications.

Viewing an order

To view the details of an order, tap on that order from within the “Current Orders” list. When you are viewing an order, you can swipe left and right to select which stop of the order you are viewing.

  • Tapping the “Call” button will copy the phone number to your dialer, and bring up the dialer.
  • Tapping the “nav” button will bring up the stop you have selected in Google Maps.
  • If you need to view more details of a specific stop, tap the “More” button at the bottom right of your screen. This will bring up more information regarding the order. Tapping “More” again will bring you back to the order.

Your First Order

When an order comes in, you'll hear the pager beep. Upon hearing this, you'll know you have an order waiting for you. To view this order, navigate to your “Current Orders List”

  1. From your “Current Orders List”, you'll see a list of any orders that have been dispatched to you. Tap on an order to view more the order details.
  2. When you tap on an order for the first time, you'll be presented with the order overview, and the location of the first stop (Pickup location). You can swipe to view the destinations.
  3. In the top right corner of the screen, you'll see a “Confirm” button with a check box. In order to let your dispatch office know you're aware of your order, you need to tap “confirm” to confirm the order.
  4. Once you've confirmed your order, the box will change to “Confirmed”
  5. After you've confirmed your order, you can tap on “Navigation” to load the pickup locations address into Google Maps.
  6. When you've arrived at your pickup location, and loaded the stop, you can tap “Mark Picked Up”. This will let your dispatch office know that you have the product on board, and are en route to your destination.
  7. When you've marked your order picked up, you can swipe to the next stop, and tap on “Nav” to load the destination address into Google Maps.
  8. After you've arrived at your destination, you can tap the “Call” to load your contact's phone number into your phones dialer.
  9. When you're delivering the product, tap “Mark Delivered”. This will bring up a POD box. Make sure to get the name of your contact, and enter it in this box.
  10. Some customers require a signature, if this is the case you'll be presented with a page for the customer to sign with their finger. Select “Save” when you have the signature.
  11. When you've finished delivering the product, and marked it delivered, you'll be brought back to your “Current Orders”.
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